After a confirmation has been emailed to you, a courtesy hold requires payment within 3 working days to secure your reservation.
Cancellation is defined as not attending your scheduled retreat, which includes postponing or rescheduling it. Please read and understand our cancellation policy before making a reservation. Naturally, noone books with the intention of canceling or postponing their retreat, but unexpected things occasionally happen, all retreats we require you purchase some form of travel cancellation insurance.
Travel Cancellation Insurance
Depending on the policy you purchase and its conditions, travel cancellation insurance will pay for some or all cancellation fees. With most agencies, insurance must be purchased within 14 days of making your reservation. We strongly recommend purchasing cancellation insurance through your travel agent or visiting the following website to compare insurers: www.worldnomads.com.
Guest Cancellation Policy
Jayalila Retreats does not offer cash/check or credit card refunds for any reason. A portion of your payment may be used as credit toward another retreat within two years of your original retreat date. Alternatively, I will gladly transfer your credit to another guest and work with you to help find a replacement.
Depending on when you cancel, cancellation fees may apply. Fees are determined by the following schedule:
- If you cancel more than 90 days before your retreat start date, 100% of your payment may be applied to another retreat.
- If you cancel 60–89 days before your retreat start date, 75% of your payment may be applied to another retreat. You will forfeit 25% of the price of your retreat.
- If you cancel 15–59 days before your retreat start date, 40% of your payment may be applied to another retreat. You will forfeit 60% of the price of your retreat.
- If you cancel 14 days or less before your retreat start date, you will forfeit your payment.
Retreat Cancellation Policy
While we have never cancelled a retreat to date, if we must cancel or change a scheduled retreat date for any reason, you may transfer your full retreat payment to another retreat, or you may request a refund of your payments to us, constituting a full settlement. Jayalila Retreats is not responsible for client expenses such as airline tickets incurred in preparation for a canceled retreat.